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This course has been developed to give the learner an understanding of ACQS 5, the standard requirement concerning the physical environment used to deliver care and services to consumers.
Standard 5: Organisation's Service Environment focusses on the physical environment that organisations provide their consumers. Environments must be clean, comfortable, safe and well-maintained. It must support the consumer's quality of life, as well as their independence. These expectations do not apply to organisations that provide care in the consumer's home or facilities they may visit.
This course is aimed at leaders, managers and other staff members responsible for the delivery of care and services to consumers receiving residential aged care and home care services.
The goal of this course is to teach learners what Standard 5 means for consumers: that they must feel like they belong, and they are safe and comfortable in the organisation's service environment.
Government funded aged care providers are expected to comply with each of the Aged Care Quality Standards. The standards reflect the level of care and services the community expects from aged care providers.
Aged care consumers are, above all, individuals in every sense of the word who have the right to be treated with dignity and respect.
This course focusses on the following learning outcomes:
This course has been developed to give the learner an understanding of ACQS 5, the standard requirement concerning the physical environment used to deliver care and services to consumers. It focuses on ensuring that environments are clean, comfortable, safe, and well-maintained, supporting the consumer's quality of life and independence.
Standard 5: Organisation's Service Environment is aimed at leaders, managers, and other staff members responsible for the delivery of care and services to consumers receiving residential aged care and home care services.
This course is particularly relevant for those whose roles involve maintaining or overseeing the physical environment of care facilities, excluding environments like the consumer's home or facilities they may visit.
This course teaches what Standard 5 means for consumers and how to effectively meet these requirements.
Learners will understand that:
This course includes Adaptics, Animations, Assessments, Certificate of Completion, Interactive Activities, SCORM deployment available, Video, Voice Over, and WCAG 2.1 AA compliance.
This activity has been endorsed by APNA according to approved quality standards criteria. Completion of these educational activities entitles eligible participants to claim 15 CPD minutes.
