Incident Investigation

The course has been designed to provide training for all staff in supervisory roles.

An incident occurs when something happens that you or your employer didn’t plan for or can’t control. Some incidents might seem minor. When an incident occurs, it must be investigated.

Consider this: it's been a long day at work, you’re tired, and you’re not focusing on what you’re doing. We’ve all been there, right? To some people, that might just mean you aren’t as productive at your desk as you are normally. To others, though, it could be serious. A lapse in concentration here, a cut corner there, before you know it, you’ve narrowly missed being involved in a workplace incident – or worse, you’ve been directly involved in one. A poorly loaded pallet. Not looking where you’re going on a forklift. A fluid spill on the floor. An incident could be almost anything, and it could have serious repercussions. 

Incidents that occur at work must be investigated. Even if it seems minor, or no-one was injured, there is the potential that serious injury or even death could occur in the same future incidents. Even a near miss needs to be investigated! 

Effectively investigating an incident also means that you can prevent similar incidents, or minimise the chances of similar incidents, happening in the future.