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This course provides strategies for transforming challenges into opportunities. To prevent escalation, promote employee well-being, and foster a safe workplace where employees feel protected and appreciated, we introduce a framework for leveraging problem-solving and decision-making to drive open communication and constructive resolution.
Geared towards team leaders and supervisors, this course is part of the Team Relationships and Communication suite in our ready2lead range, designed to equip leaders with tools and strategies to lead and inspire their teams, fostering a collaborative and high-performance work environment.
Master a seven-step problem-solving process, from key considerations to practical applications, to improve decision-making and leadership skills. Explore the stages of a typical change cycle and learn practical approaches for effectively leading and managing change within your organisation. Understand how to manage workplace conflict and leverage it as an opportunity for growth and innovation, turning tug-of-war scenarios into teamwork.
Topics include: Manage Difficulties to Achieve Positives: From Tug-of-War to Teamwork - Problem-Solving and Decision-Making in Leadership - From Key Considerations to Problem-Solving - Seven key steps in our problem-solving process - Navigating Challenges in the Change Journey - Let’s Explore the Stages of a Typical Change Cycle - Practical Approaches for Leading Change - Workplace Conflict - Conflict as an Opportunity for Growth and Innovation - Learning from Conflict.
