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This course overviews team roles and relationship dynamics, outlining key responsibilities and behaviours contributing to effective teams. We look at distinct roles within a team, the importance of diversity, and strategies for fostering effective relationships. We underline the principles of dignity and respect for all and explore appropriate leadership behaviours and strategies for tackling challenges.
Geared towards team leaders and supervisors, this course is part of the Team Relationships and Communication suite in our ready2lead range, designed to equip leaders with tools and strategies to lead and inspire their teams, fostering a collaborative and high-performance work environment.
Clarify the roles of the Champion/Sponsor, Team Leader, Facilitator, Recorder, and Team Members within the team structure. Explore the impact of leader behaviours, recognise the significance of diversity, and understand how task, maintenance, and individual roles contribute to team dynamics. Learn strategies for building effective relationships, meeting consumer expectations, and addressing ongoing problems within teams to ensure continuous improvement and collaboration.
Topics include: Team Roles and Relationships: Roles and Responsibilities - The Champion / Sponsor - The Team Leader - The Team Facilitator - Leader Role vs. Facilitator Role - The Team Recorder - The Team Member - Roles and Responsibilities Matrix - Diversity - Leader Behaviours - What's my Impact? - Team Behaviour - Task Roles - Maintenance Roles - Individual Roles - Effective Relationships - Consumer expectations - Ongoing Problems in Teams.
